Privacy Policy

MyPoultryFarm.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Make a purchase or place an order
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact us with questions or feedback

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Billing and shipping information
• Payment information (processed securely through third-party payment processors)
• Account credentials (username and password)
• Farm details and livestock information (if applicable)
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths
• Cookies and similar tracking technologies (see our Cookie Policy for details)

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (if you connect your account)
• Marketing partners and analytics providers
• Payment processors and fraud prevention services
• Public databases and demographic data providers

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and delivery
• Account Management: To create and maintain your account, and provide customer support
• Communication: To send you order confirmations, updates, newsletters, and marketing materials (with your consent)
• Personalization: To customize your experience and recommend relevant products or content
• Analytics: To analyze website usage, improve our services, and understand customer preferences
• Security: To detect and prevent fraud, unauthorized access, and other illegal activities
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To conduct research, surveys, and business planning

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Payment processors and financial institutions
• Shipping and logistics companies
• Cloud hosting and data storage providers
• Email service providers and marketing platforms
• Analytics and advertising services
• Customer support tools

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service and other agreements
• Protect our rights, property, and safety, or that of our users and the public
• Investigate fraud or security incidents

3.4 With Your Consent

We may share your information with third parties when you provide explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

• Account information: Duration of account plus 3 years after closure
• Transaction records: 7 years for tax and accounting purposes
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics: 26 months

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your information for certain purposes
• Restriction: Request limitation on how we use your information
• Withdraw Consent: Withdraw consent for processing based on consent at any time
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us improve website functionality, analyze usage patterns, and deliver personalized content and advertising.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. For more detailed information, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest (SSL/TLS protocols)
• Secure access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection and security practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by regulatory authorities
• Privacy Shield certification (where applicable)
• Adequacy decisions by competent authorities
• Your explicit consent to the transfer

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to know what personal information we collect, use, disclose, and sell
• Right to delete personal information (subject to exceptions)
• Right to opt-out of the sale or sharing of personal information
• Right to correct inaccurate personal information
• Right to limit the use and disclosure of sensitive personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell personal information or share it for cross-context behavioral advertising. To exercise your rights, please contact us at the information below.

12. European Union Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including those outlined in Section 5 above. Our legal basis for processing your information includes:

• Contract Performance: Processing necessary to fulfill our contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing required to comply with legal requirements
• Consent: Processing based on your explicit consent

You also have the right to lodge a complaint with your local data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after the effective date of changes constitutes acceptance of the updated policy.